"Reception / Counselor "

Requirements

  • a relationship of trust and respect with clients;
  • actively listening to client concerns and empathizing with their position;
  • accepting without bias the issues raised by clients;
  • helping clients towards a deeper understanding of their concerns;
  • challenging any inconsistencies in what clients say or do;
  • helping clients to make decisions and choices regarding possible ways forward;
  • referring clients to other sources of help, as appropriate;
  • attending supervision and training courses;
  • liaising, as necessary, with other agencies and individuals to help make changes based on the issues raised by clients;
  • working to agreed targets in relation to client contact
  • keeping records and using reporting tools.
  • Knowledge in IT Tools
Interested candidates can apply by sending their updated resume along with cover letter at sabkura.com@gmail.com